Xelerate helps improve customer relationships and drive financial performance with enterprise billing
Xelerate's Billing functionality provides centralised billing, provisioning and customer care that streamlines processes for cost-efficient customer service, lower operating costs and improved profits. It is designed for organisations that face complex bill cycles and fragmented invoice challenges. It has helped enterprises with their global statementing challenges entailing multiple currencies and multiple regulatory requirements across countries.
Xelerate's Billing uses a technology-agnostic, bottom-up service-oriented architecture (SOA) that allows seamless integration with any legacy system to provide centralised billing. It enhances customer management and improves customer retention. It also improves financial performance by addressing revenue leakage and optimising revenue management processes.
Xelerate improves customer experience with increased customisation
Xelerate’s Billing supports multiple billing cycles, whether monthly, bi-monthly, quarterly or annually. The charges collected can be pro-rated based on the number of days. It facilitates the creation and management of different discount schemes in the form of volume-based discount plans, product bundles, package schemes and specific customer commissions.
Xelerate's Billing supports the definition of different billing schedules for multiple groups. Group creation facilitates parallel processing of billing schedules, thus distributing the invoice processing load. It also supports diverse tax structure definitions or schemes as tax regulations vary across industries and geographies. The system can interface with third party systems for tax computation and compliance.
The transaction-driven system is highly adaptable and can be configured to run on multiple operating systems. The solution is easily integrated alongside legacy systems to ensure speed of launch, cutting down on disruption to billing processes. With Xelerate's Billing capability, organisations can deploy:
The critical features of the Xelerate Billing engine are: