Given the current volatility, organizations are now looking to base their decision-making process on data-driven insights captured across business lines and touchpoints. Decision intelligence is an emerging field that comprises a range of techniques and practices that help to design, implement, and monitor decision-making models and practices. Listen to this discussion from SunTec Confluence 2022 to discover the strategic role of technology in enabling decision making, why predictive capabilities are important for organizations and the role of AI in this dynamic. Moderated by Michael Yesudas, Chief Technology Officer, SunTec Business Solutions, the panel included Ranjit Palkar, Partner – Principal, Ernst and Young, and Ranga G.K, Principal Solution Architect, AWS.