SunTec Business Solutions is committed to protecting your privacy. This privacy policy applies to those who visit www.suntecgroup.com (Website) as well as customers (“We”, “Us” or “Our”). This privacy policy describes how SunTec collects, uses and shares the personal information you provide to us. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information. The use of information collected through our products and services shall be limited to the purpose of providing the products and services for which our customer has contracted with SunTec. If there are any questions regarding this privacy policy, the practices of this website or your dealings with this website, you may contact us at dpo@suntecgroup.com or the address mentioned at the end of this page. We also have a dedicated data protection officer, who may be contacted in relation to any privacy or data protection issues through the above email address.
Who is covered by this Policy?
What Information do we collect?
If you express an interest in obtaining additional information about our services, request customer support, use our “Contact Us” or similar features, register to use our websites, sign up for an event, webinar or contest, or download certain content, we may require that you provide to us your contact information, such as your name, job title, company name, address, phone number, email address or username and password;
If you attend an event, we may upon your consent scan your attendee badge, which will provide to us your name, title, company name, address, country, phone number and email address;
If you register for an online community that we host, we may ask you to provide a username, photo and/or biographical information, such as your occupation, social media profiles, company name and areas of expertise;
If you use and interact with our websites, we automatically collect log files and other information about your device and your usage of our websites through cookies, web beacons or similar technologies, such as Internet Protocol (IP) addresses or other identifiers, which may qualify as Personal Data. If you visit our offices, you may be required to register as a visitor and to provide your name, email address, phone number, company name and time and date of arrival.
If you provide to us or to our service providers any Personal Data relating to other individuals, you represent that you have the authority to do so and permit us to use the Personal Data in accordance with this Privacy Statement.
How do we use this information?
Who else may access this information?
Do we use Cookies?
Yes, we do. We also may collect log files for behavioural advertising (which you can opt out of). We use cookies to enable website functionality, understand the performance of our site, provide social media features, and serve more relevant content to you. We may also place cookies on our and our partners’ behalf to help us deliver more targeted ads and assess the performance of these campaigns. Click here to know more about our cookie policy.
How can you exercise your rights as a data subject?
Data subject’s access rights can be exercised by contacting our Data protection officer (DPO)at [email protected].
Upon receipt of a written request along with proof of identity, you are entitled to :
• Obtain copies of your Personal Information held by us.
• Seek necessary corrections, as authorized or required by law, where applicable; and
• Seek the deletion of your Personal Information, as permitted, or mandated by law, if applicable.
To maintain the accuracy and currency of your Personal Information in our records, kindly notify us promptly of any changes to your details. Please note that this pertains specifically to situations where we have a direct association with you, and you have provided us with your information.
Privacy rights
If you reside in the EEA (European Economic Area), you are entitled to specific rights concerning the handling of your Personal Information, outlined below. If you encounter any issues while exercising these rights, you have the option to lodge a complaint with the supervisory authority in your country. However, we would appreciate addressing your concerns internally first before you resort to involving the supervisory authority. If you are willing, please reach out to the Data Protection Officer (DPO).
• Right to Access your personal information : You may request access to your Personal Information we hold, including details on its usage, sharing, retention, and any automated decision making. Access requests are free of charge. Please submit all access requests in writing to the DPO.
• Right to object: You always have the right to object to our processing of your Personal Information based on legitimate interests or profiling activities if your situation prompts such objection.
• Consent: We might request your consent to process the information gathered through the website. You are obligated to review and agree to our privacy policy and provide consent for processing . If you have provided consent, you can withdraw it at any time by contacting the DPO.
• Right to Rectification: You have the right to request changes or completion of inaccurate or incomplete Personal Information we hold . If we decline such requests, we will furnish a written explanation for the decision.
• Right to erasure: You can request the deletion of your Personal Information under several circumstances: when it is no longer necessary for our use, you’ve withdrawn consent without another legal basis, we lack valid legitimate interests, its use is unlawful, or compliance with legal obligations necessitates deletion.
• Data portability: You can request your Personal Information held by us in a structured electronic format for easy transfer, if we are using it based on your consent or to fulfill a contract with you, and its use is automated.
• Right to restrict the personal information: You can request limitation on the use of your Personal Information in various scenarios: if you believe it’s incorrect and want it verified, if its use is unlawful but you prefer us to stop using it rather than deleting, if it’s no longer needed by us but necessary for your legal rights, or if you’ve requested review of our legitimate interests to ascertain their validity.
How will we keep you informed of changes to this Policy?
How do we protect your information?
The following steps are implemented in the corporate site in accordance with GDPR compliance.
The site is protected for any data breach through hacking/unauthorized access. Regular and random security reviews and monitoring is done to ensure data security of the site and the plugins used in the site. SSL certificate for TLS is implemented and site sends data over an encrypted connection.
Implemented required script changes for the integrated Act-On marketing platform.
Do we share any information to outside parties?
We may also disclose your personal information as required by law, such as to comply with a subpoena or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. If SunTec is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information. We may also disclose your personal information to any other third party with your prior consent.
Upon request SunTec will provide you with information about whether we hold any of your personal information. You may access, correct, request deletion of your personal information, or withdraw provided consent by contacting us at [email protected]
We will retain your information as needed to provide you services. Once your relationship with SunTec is terminated, we will delete any personal information we hold within a period of 60 days from date of termination. Even if you close your account with SunTec, we will still retain and use your information as necessary to comply with our legal obligations, financial/audit requirements, to resolve disputes, and enforce our agreements. However, we will identify your account in our database as “deleted” or “closed”.
When you register for an account, we will use your name and email address which you have opted-in to send periodic emails to you of both promotional and transactional in nature. Out of respect for your privacy, you may choose to stop receiving promotional emails by following the unsubscribe instructions included in these emails or you can contact us at [email protected].
We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at [email protected].
By using our site, you agree to the updates made to our Privacy Policy online.
We may update this privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
The privacy policy was last updated on 09 May 2024.
If there are any questions regarding the practices of this website or your dealings with this website, you may contact us using the information below:
SunTec Business Solutions Pvt Ltd, Block No.8, Plot No.18, SEZ Unit, Technopark Phase 4, Pallipuram, Thiruvananthapuram 695316 .Ph: 0471 6134100.
Our Data Protection Officer (DPO) is accessible to assist with any queries regarding this privacy policy or any concerns related to privacy and data protection. You can reach out to them via email at [email protected].
