Younger customer segments such as GenZ and Millennials are increasingly opting for innovative payments models like BNPL. This generation is saying good bye to credit cards thanks to BNPL’s enticing offers and rewards along with the benefit of conveniently splitting payments. In this episode, we outline what banks and credit card providers must consider to enable frictionless customer experiences and effectively reposition themselves in a post-pandemic world. Listen to what Amit Dua (President and Global Head – Client Facing Group at SunTec), and host- Peter Yorke (SVP- Marketing at SunTec) have to say!