Build relationships, enhance efficiency, and ensure compliance
To charge or not to charge is the question that looms large over most commercial banking executives. Given that customers today expect hyper-personalized services, transparency, and high-speed on-demand services, billing automation becomes crucial to ensure customer satisfaction, profitability, and stability.
Alibaba and Amazon use the same horizontal approach in the B2B space, where curated ecosystems from different organizations, with different offerings, meet multiple client needs and offer them more than a channel to sell their products.
Banks can leverage SunTec’s ESG Solution to improve their customers’ social impact, including employee wellbeing and customer satisfaction. This will not only assess business influence on society but will also encourage companies to enhance their practices. By enabling donations to social causes, banks offers customers the chance to contribute financially to charities, with tax benefits and global reach. Furthermore, with SunTec’s ESG Solution, banks can develop financial inclusion products, extending services to those in need. This approach highlights the importance of social indicators in ESG efforts, empowering banks to make meaningful societal contributions.
